Shipping & Returns
When it comes to shipping and returns, we at SIX BEAUTY strive to provide a seamless and hassle-free experience for our valued customers. Our commitment to customer satisfaction extends beyond just offering a diverse range of Luminous Matte Foundation shades. We understand that sometimes, things may not go as planned, and we are here to assist you every step of the way.
Shipping
At SIX BEAUTY, we offer fast and reliable shipping options to ensure that you receive your order in a timely manner. We work with trusted shipping partners to deliver your Luminous Matte Foundation shades right to your doorstep. Our shipping rates are calculated based on the weight and destination of your order, ensuring fair and transparent pricing.
Once your order has been placed, you will receive a confirmation email with your tracking number. This allows you to easily track the progress of your shipment and know exactly when to expect your package. We strive to process and ship all orders within 1-2 business days, so you can start enjoying your new foundation as soon as possible.
Returns
While we take pride in the quality of our products, we understand that sometimes a return may be necessary. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return policy.
To initiate a return, simply contact our customer support team within 14 days of receiving your order. Our dedicated team will guide you through the return process and provide you with a return authorization number. Please note that all returned items must be unused, in their original packaging, and in resalable condition.
Once we have received and inspected your returned items, we will process your refund. Please allow up to 7 business days for the refund to be reflected in your original form of payment. Please note that shipping fees are non-refundable, and the customer is responsible for return shipping costs.
Customer Satisfaction
At SIX BEAUTY, your satisfaction is our top priority. We are committed to providing exceptional customer service and ensuring that you have a positive shopping experience with us. If you have any questions, concerns, or feedback, please don't hesitate to reach out to our friendly customer support team. We are here to assist you and address any inquiries you may have.
Thank you for choosing SIX BEAUTY. We appreciate your trust in our products and services, and we look forward to serving you again in the future.