Return Policy

At SIX BEAUTY, we understand that sometimes a product may not meet your expectations or needs. That's why we have a hassle-free return policy in place to ensure your satisfaction.

If you are not completely satisfied with your purchase, you can return it within 30 days of receiving the product. We accept returns for any reason, whether it's a shade mismatch or a change of mind.

To initiate a return, simply contact our customer service team with your order details. They will guide you through the process and provide you with a return authorization number.

Once you have the return authorization number, carefully package the product in its original packaging and include all the accessories and documentation that came with it. Make sure to securely seal the package to prevent any damage during transit.

When shipping the return, we recommend using a trackable shipping service to ensure that the package reaches us safely. Please note that the cost of return shipping will be your responsibility unless the return is due to a mistake on our part.

Once we receive the returned product, our team will inspect it to ensure that it is in its original condition. If everything checks out, we will process your refund within 5 business days. The refund will be issued to the original payment method used for the purchase.

Please note that certain items are not eligible for return due to hygiene reasons. These include opened or used cosmetics, skincare products, and beauty tools. Additionally, any products that are marked as final sale or clearance cannot be returned.

If you receive a damaged or defective product, please contact our customer service team immediately. We will arrange for a replacement or refund, depending on your preference.

For any further questions or concerns regarding our return policy, please don't hesitate to reach out to our customer service team. We are here to assist you and ensure that you have a positive shopping experience with SIX BEAUTY.